Warranty

KDEAM Crew Warranty

Defects Including Premature Damage

We will replace any defective or malfunctioning product at no charge to the customer.

Manufacturers Defects Include the following:

• Receiving damaged lenses, faulty hinges and obvious frame damage related to production processes.
• We will require images as well as your order history with us; name & order number.

Please email Images to Kdeambrand@gmail.com - Subject “Warranty”.

Avoid Salt Water - Salt water can damage the color coating on TAC lenses and will lead to early loss of satisfaction.

 

Wear & Tear Replacements:

• Proof of damage (pictures) must be submitted to kdeambrand@gmail.com along with your name and order history with us.
• Maintenance Note - Avoid lens cleaners & alcohol based solutions.

We recommend using a neutral cleaner like diluted soapy water and gently patting dry with clean soft cloth or sunglass bag to keep them spiffy. Treat them right and they’ll last! 

Thank you,

KDEAM Optics